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Common queries answered

Frequently Asked Questions

Instantly. All products are delivered electronically: as soon as your payment is confirmed you receive your license key and the loader file needed to activate the product.

They are included in your order confirmation and are always available in My Account. If anything is missing, open a ticket in the Support Center above.

Because our products are digital, refunds are available only if a product is defective or not working as described, was not delivered, or was purchased twice by mistake. See the full Refund Policy.

Visit our Customer Help page for the AI assistant and full FAQ, or open a ticket using the form on this page.

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